Steering Optus Through Change With Leadership Development and Emotional Capital

Company background

Optus, a large telecommunications organisation, required greater levels of leadership across the organisation to establish cultural change and innovation. As part of its succession and leadership development efforts, Optus was identifying people likely to move into key leadership roles as well as those that needed to advance their leadership skills.

The senior leadership team were required to step up to the challenges of the major transformation occurring within the organisation and to deal with confronting conversations. In this dynamic environment, it was also imperative to help the leadership team create connections and build trust with the internal networks of the organisation in order to generate greater influence.

Challenge

RocheMartin were invited to implement a Leadership Programme to develop leaders who reflected a balanced concern for people and tasks through the change process. They wanted leaders who demonstrated interest in the growth and development of their people, fostered a cohesive team spirit that shared the organisational values and utilised their emotional competencies to better handle critical projects and new challenges. Overall, it was important that leaders delivered improved profitability and the continued success of the organisation.